The Confirmit ACE (Achievement in Customer Excellence) Awards program celebrates outstanding achievement in customer and employee experience. Receiving a Confirmit ACE Award demonstrates an organization’s rigorous application of Customer Experience best practices, and its outstanding performance as measured by those processes.
So what does a winning award submission need to have? It can be a lot of different things! Every story is unique, but when we ask the judges what makes a great submission, themes start to emerge.
How can winning an ACE Award help your organization? And why should you enter? Here's how the awards can boost your business and stay one step ahead.
As you may know, it’s been a busy start to 2021 for Confirmit. In the first week of the year we announced our intention to merge with FocusVision.
Late last month, Confirmit kicked off the last few months of the year with our first ever, customer-only Toast and Talk event. What is a Toast and Talk, you ask?
The role of a CEO is a multi faceted one at the best of times. There are always hundreds of decisions vying for your attention, and all of them critical to the person raising them.
While the pandemic has turned the world on in its head, there’s been a lot of non-pandemic-based activity in the worlds of research, insight and customer experience (CX) too.
We’ve had lots of questions from customers, so if you need answers or reassurance that you’re on the right track the AIR Awards team is here to help
Confirmit has, once again, successfully completed a “System and Organization Controls” - SOC 2 Type II examination for our Confirmit Horizons SaaS and Cloud offerings.