CX, VoE and MR Resources

Learn Expert Tips & Best Practices

Keep up with all the latest happenings in the Customer Experience, Voice of the Employee and Market Research industries, learn lessons from the experts, and identify the best ways to use Confirmit.


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Laura Button
By Laura Button
02/23/2021

So what does a winning award submission need to have? It can be a lot of different things! Every story is unique, but when we ask the judges what makes a great submission, themes start to emerge.

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Confirmit Team
By Confirmit Team
02/22/2021

Celebrating its 16th anniversary, the ACE awards have welcomed hundreds of submissions from many CX and insights pros around the world. This year, we hope to reward leading teams who managed to navigate through these tricky times and found new ways to succeed.  

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Confirmit Team
By Confirmit Team
02/22/2021

Confirmit and Phebi's partnership - voice enabled research

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Confirmit Team
By Confirmit Team
02/22/2021

Confirmit Digital Feedback help you turn digital journeys into real-time insights. Your website and your company’s apps, can be a powerful source for collecting feedback

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Laura Button
By Laura Button
01/28/2021

How can winning an ACE Award help your organization? And why should you enter? Here's how the awards can boost your business and stay one step ahead.

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Confirmit Team
By Confirmit Team
01/26/2021

Confirmit Genius is an automated service that compiles, analyzes, and makes sense of unstructured data so you can understand how customers, employees, and the market think and feel at scale. Our advanced and fully automated text analytics service uses the latest AI and machine learning technologies to find topics and patterns in free-form text helping you draw meaning from your data.

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Laura Button
By Laura Button
01/22/2021

The 2021 Confirmit ACE Awards open for submission next week. And I think we could all do with something to look forward to!  

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Kyle Ferguson
By Kyle Ferguson
01/20/2021

As you may know, it’s been a busy start to 2021 for Confirmit. In the first week of the year we announced our intention to merge with FocusVision.

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Confirmit Team
By Confirmit Team
11/17/2020

The 2020 ACE Award Winners’ Showcase celebrates companies for whom the customer and employee experience have become integral to their success, delivering better business outcomes; increased revenue, reduced costs, and company-wide culture change.

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Kyle Ferguson
By Kyle Ferguson
10/07/2020

The role of a CEO is a multi faceted one at the best of times. There are always hundreds of decisions vying for your attention, and all of them critical to the person raising them.

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