CX, VoE and MR Resources

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Keep up with all the latest happenings in the Customer Experience, Voice of the Employee and Market Research industries, learn lessons from the experts, and identify the best ways to use Confirmit.


Confirmit Team
By Confirmit Team
05/11/2021

Finally, we’ve reached the last letter of SEED – “D.” For those who are just joining us, The SEED approach is a series of challenges (you have tasks to complete!) that leads you to create a guide to building your own data visualization strategy.

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Confirmit Team
By Confirmit Team
04/30/2021

In weeks gone by, we introduce you to SEED – a structured approach to implementing game-changing data visualization and storytelling in Market Research. Over a few weeks, our 4-part blog series explains the end-to-end approach.

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Confirmit Team
By Confirmit Team
04/20/2021

Ah, springtime! The warmer weather, sunshine, blooming flowers. It is the perfect time to break out of your comfort zone and explore – your data, that is! As you may remember from the last blog post, we introduced you to SEED – a structured approach to implementing game-changing data visualization and storytelling in Market Research.

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Confirmit Team
By Confirmit Team
04/12/2021

Easily Integrate Data Sources to Create Actionable, Visualized Stories

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Confirmit Team
By Confirmit Team
04/01/2021

It’s spring in the northern hemisphere. This time of year represents more than just warmer weather. It represents new life and new beginnings. Now, let’s consider your business for a moment. Are your profits growing like the spring flowers? Are new opportunities emerging from hibernation?

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03/30/2021

What are the reasons for low response rates? Which metrics can be used to determine the validity, precision, and usefulness of a sample? Our ultimate guide answers these and more questions.

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Howard L. Lax, PhD
By Howard L. Lax, PhD
03/17/2021

Lights blazing, as I straighten my bow tie and take one last sip of Dom Perignon before I glide onto the stage to judge the ACE Award finalists while the orchestra plays Wagner’s Ride of the Valkyries... oh, that was the pre-pandemic scenario.

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Confirmit Team
By Confirmit Team
03/11/2021

‘Can you write something for International Women’s Day’, she said. Smiling, as she did so. ‘Sure’, I replied.

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Confirmit Team
By Confirmit Team
03/10/2021

As you may have noted, we’ve expanded our celebration of International Women’s Day to a full week this year (clearly one day is NOT enough!)

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Confirmit Team
By Confirmit Team
03/09/2021

Heathrow Airport wanted to offer the best airport service in the world. With 80 million passengers a year, it faced a major challenge – how to turn its goldmine of CX feedback into business decisions.

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